FREQUENTLY ASKED QUESTIONS
WHAT CAN I EXPECT?
A reservation includes complimentary valet parking, light sustenance, a personal psychic reading, and four interactive theatrical experiences:
The Arrival: An eerily elegant cocktail lounge in The Vault, featuring live atmospheric entertainment.
The Ritual: A walkthrough paranormal performance in the basement of the Franklin Exchange Building with other lost souls. Guests choose their own way out, and are invited to search through the thematic details to uncover hidden messages and intriguing sub-plots.
The Gin Joint: A sinister speakeasy with live entertainment, inside The Lock Box.
The Readers Clearing: A serene clearing where psychics and tarot readers gather to share visions of the future, on the 3rd floor of the Franklin Exchange building.
You will encounter spirits from a more genteel era, therefore, suggested attire is casual elegance from your own time period. This will help you avoid offending your hosts. As you step back in time, portions of this experience will require you to walk on uneven and potentially damp or wet surfaces, in low lighting. Traversing stairs and steep inclines will be part of your journey. Some areas also have low ceilings and somewhat claustrophobic conditions. The spirits advise you to consider sensible shoes.
You’re requested to dress in casual elegance from your own time-period. Traversing stairs and steep inclines will be part of your journey. The spirits advise you to consider sensible shoes. Please do not wear costumes or masks, as they will interfere with the masquerade style masks provided for you by the Bank staff. These masks are required while in the most haunted areas of the building. They will inhibit your ability to speak; both to other members of your party and to your spirited hosts. These masks are not required and the art of conversation is fully encouraged in the various public areas.
Physical contact with the resident spirits is strongly frowned upon, however, they may choose to make contact with you if your aura is inviting. All guests are, however, encouraged to gently touch and explore the many physical artifacts contained within the vault. The management asks only that you return them to their original location so that they may be unearthed by future guests for generations to come.
Whilst visiting our impervious repository, please refrain from all cellular phone activity and photography or video of any kind, as the spirits may use these devices to transport their souls from the protected vault environment.
Visits to our esteemed vault are taken at your own risk. We cannot be responsible for any ghosts or paranormal entity that may become connected to you, follow you home, or frighten you.
If at any time you become too frightened and want to immediately return to the mortal plane, you will be provided with a one word incantation that, when spoken, will end your journey through terror and deliver you to The Gin Joint for much needed refreshment.
Reservations are required and must be cancelled 48 hours in advance of scheduled arrival time. Reservations are non-transferable, non-refundable and photo identification will be required proving your most recent date-of-birth. Patrons may not change reservation dates or times without the approval of bank management. Patrons that do not arrive on their scheduled time and date will not only be charged the full-ticket amount, but may also be visited by our most prankish of poltergeists.
The management of the Exchange National Bank reserves the right to refuse admittance into our highly secure chamber if patrons are noticeably intoxicated or otherwise impaired.
Patrons must be 18 years of age to descend into The Vault of Souls.
“a new and unique experience”